Skip to main content

Your Cart

Close Alternative Icon
ENJOY A FREE GIFT WITH PURCHASE!
AVAILABLE ONLY WHILE SUPPLIES LAST. DETAILS
ENJOY A FREE GIFT WITH PURCHASE! AVAILABLE ONLY WHILE SUPPLIES LAST. DETAILS
International Shipping & Returns
International Shipping & Returns

International Shipping & Returns

We love our growing community! As of this year, Thursday Boots have been shipped to more than 100 countries around the world and we couldn’t be happier to know that our products are being enjoyed by such a diverse group of people. We truly couldn’t do this without you!

Although it’s more expensive and logistically complex, we work hard to ensure our products are available in as many locations as possible and are constantly evaluating ways we can improve the experience for customers around the world. Specific details on our shipping policies by location can be found below.

If you have any questions or concerns about international orders, please contact us. We would be happy to assist you!

Select Your Location

Canada

Shipping costs to Canada are calculated in tiers based on the order total. Those tiers are as follows:

Order Total (USD) Shipping Cost (USD)
$1 - $99.99 $10
$100 and above FREE

Shipments to Canada typically take up to 10 business days to arrive. While most orders will arrive sooner than 10 business days, timing can vary and in rare cases may take longer than expected. We don't currently offer expedited shipping to Canada.

Please note that the status on your tracking number can take some time to change while your package is en route to Canada and going through customs. When checking the status of your delivery using the DHL tracking number, be sure to check on the secondary tracking number provided on DHL's tracking page as well. Most packages get handed over to your local carrier close to the final delivery date.

All Canada orders are delivered duty paid (DDP), meaning that all duties and taxes are collected during the checkout process. This ensures there are no surprise fees when your package arrives, so you can focus on how good you look (and feel) in your new boots!

Canada Returns / Exchanges

You may exchange or return your items for a full refund as long as:

  • Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
  • Your return request is submitted within 30 days of receiving your original order.

Please note that customers are responsible for return shipping fees and may be charged additional VAT and/or duties by their local government when processing a return or exchange.

To get started on a return or exchange, send us an email!

Note: For international shipments, the goods will be imported on behalf of the consignee/e-buyer. The consignee authorizes Thursday Boot Company to import the goods on his behalf. Further, the consignee/buyer agrees that Thursday Boot Company may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). Duties and taxes are included in the total cost of your purchase and are paid for by the consignee/buyer, along with the purchase price of the goods, at the time of checkout.

United Kingdom

Shipping costs to the United Kingdom are calculated in tiers based on the order total. Those tiers are as follows:

Order Total (USD) Shipping Cost (USD)
$1 - $99.99 $8
$100 and above FREE

Shipments to the UK typically take up to 10 business days to arrive. While most orders will arrive sooner than 10 business days, timing can vary and in rare cases may take longer than expected. We don't currently offer expedited shipping to the UK.

Please note that the status on your tracking number can take some time to change while your package is en route to the UK and going through customs. When checking the status of your delivery using the DHL tracking number, be sure to check on the secondary tracking number provided on DHL's tracking page as well. Most packages get handed over to your local carrier close to the final delivery date.

All UK orders are delivered duty paid (DDP), meaning that all duties and taxes are collected during the checkout process. This ensures there are no surprise fees when your package arrives, so you can focus on how good you look (and feel) in your new boots!

United Kingdom Returns / Exchanges

You may exchange or return your items for a full refund as long as:

  • Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
  • Your return request is submitted within 30 days of receiving your original order.

Please note that customers are responsible for return shipping fees and may be charged additional VAT and/or duties by their local government when processing a return or exchange. If you are processing an exchange, we will cover the cost of shipping for the replacement product.

To get started on a return or exchange, send us an email!

Note: For international shipments, the goods will be imported on behalf of the consignee/e-buyer. The consignee authorizes Thursday Boot Company to import the goods on his behalf. Further, the consignee/buyer agrees that Thursday Boot Company may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). Duties and taxes are included in the total cost of your purchase and are paid for by the consignee/buyer, along with the purchase price of the goods, at the time of checkout.

Germany

Shipping costs to Germany are calculated in tiers based on the order total. Those tiers are as follows:

Order Total (USD) Shipping Cost (USD)
$1 - $99.99 $5
$100 and above FREE

Shipments to Germany typically take up to 10 business days to arrive. While most orders will arrive sooner than 10 business days, timing can vary and in rare cases may take longer than expected. We don't currently offer expedited shipping to Germany.

Please note that the status on your tracking number can take some time to change while your package is en route to Germany and going through customs. When checking the status of your delivery using the DHL tracking number, be sure to check on the secondary tracking number provided on DHL's tracking page as well. Most packages get handed over to your local carrier close to the final delivery date.

All orders shipping to Germany are delivered duty paid (DDP), meaning that all duties and taxes are collected during the checkout process. This ensures there are no surprise fees when your package arrives, so you can focus on how good you look (and feel) in your new boots!

Germany Returns / Exchanges

You may exchange or return your items for a full refund as long as:

  • Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
  • Your return request is submitted within 30 days of receiving your original order.

Please note that customers are responsible for return shipping fees and may be charged additional VAT and/or duties by their local government when processing a return or exchange. If you are processing an exchange, we will cover the cost of shipping for the replacement product.

To get started on a return or exchange, send us an email!

Note: For international shipments, the goods will be imported on behalf of the consignee/e-buyer. The consignee authorizes Thursday Boot Company to import the goods on his behalf. Further, the consignee/buyer agrees that Thursday Boot Company may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). Duties and taxes are included in the total cost of your purchase and are paid for by the consignee/buyer, along with the purchase price of the goods, at the time of checkout.

Australia

Shipping costs to Australia are calculated in tiers based on the order total. Those tiers are as follows:

Order Total (USD) Shipping Cost (USD)
$1 - $99.99 $10
$100 - $299.99 $15
$300 and above $45

Shipments to Australia typically take up to 10 business days to arrive. While most orders will arrive sooner than 10 business days, timing can vary and in rare cases may take longer than expected. We don't currently offer expedited shipping to Australia.

Please note that the status on your tracking number can take some time to change while your package is en route to Australia and going through customs. When checking the status of your delivery using the DHL tracking number, be sure to check on the secondary tracking number provided on DHL's tracking page as well. Most packages get handed over to your local carrier close to the final delivery date.

All Australia orders are delivered duty paid (DDP), meaning that all duties and taxes are collected during the checkout process. This ensures there are no surprise fees when your package arrives, so you can focus on how good you look (and feel) in your new boots!

Australia Returns / Exchanges

You may exchange or return your items for a full refund as long as:

  • Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
  • Your return request is submitted within 30 days of receiving your original order.

Please note that customers are responsible for return shipping fees and may be charged additional VAT and/or duties by their local government when processing a return or exchange.

If you are processing an exchange, we will cover the cost of shipping for the replacement product.

To get started on a return or exchange, send us an email!

Note: For international shipments, the goods will be imported on behalf of the consignee/e-buyer. The consignee authorizes Thursday Boot Company to import the goods on his behalf. Further, the consignee/buyer agrees that Thursday Boot Company may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). Duties and taxes are included in the total cost of your purchase and are paid for by the consignee/buyer, along with the purchase price of the goods, at the time of checkout.

Rest of World (Non-U.S.)

Cost for international orders, including shipping rates and duties & taxes (where applicable), vary by country and are calculated in the checkout process. International orders shipped using the “DHL Parcel International Direct” shipping method are delivered duty paid (DDP). For orders shipped using this method, all duty and tax charges are included in the final price at time of checkout.

Orders placed using the "DHL Parcel International Standard" shipping method will be delivered duty unpaid (DDU), and duty charges will be paid by the customer upon arrival at your local country. Orders denied by the customer will be shipped back to the seller and will be subject to a USD$15 restocking fee.

International shipments typically take up to 10 business days to arrive. While most orders will arrive sooner than 10 business days, timing can vary and in rare cases may take longer than expected. We don't currently offer expedited shipping internationally.

Please note that the status on your tracking number can take some time to change while your package is en route to your destination country and going through customs. When checking the status of your delivery using the DHL tracking number, be sure to check on the secondary tracking number provided on DHL's tracking page as well. Most packages get handed over to your local carrier close to the final delivery date.

We do not offer shipping to every country. If we don't currently ship to your country, send us an email and we'll do our best to get you a pair.

International (Non-US) Returns / Exchanges

You may exchange or return your items for a full refund as long as:

  • Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
  • Your return request is submitted within 30 days of receiving your original order.

Please note that customers are responsible for return shipping fees and may be charged additional VAT and/or duties by their local government when processing a return or exchange.

If you are processing an exchange, we will cover the cost of shipping for the replacement product.

To get started on an international return or exchange, send us an email!

Note: For international shipments, the goods will be imported on behalf of the consignee/e-buyer. The consignee authorizes Thursday Boot Company to import the goods on his behalf. Further, the consignee/buyer agrees that Thursday Boot Company may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). If your order is delivered duty paid (DDP), duties and taxes are included in the total cost of your purchase and are paid for by the consignee/buyer, along with the purchase price of the goods, at the time of checkout.

Have A Question?

No problem! We're always here to help. Just click below for assistance.

translation missing: en.general.icons.spinner Icon