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HAPPY HOLIDAYS: FREE GIFT WITH PURCHASE!
FREE SHIPPING & EXTENDED RETURNS. DETAILS
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FREE SHIPPING & EXTENDED HOLIDAY RETURNS. DETAILS
International Shipping & Returns
International Shipping & Returns

International Shipping & Returns

We love our growing community! As of this year, Thursday Boots have been shipped to more than 100 countries around the world and we couldn’t be happier to know that our products are being enjoyed by such a diverse group of people. We truly couldn’t do this without you!

Although it’s more expensive and logistically complex, we work hard to ensure our products are available in as many locations as possible and are constantly evaluating ways we can improve the experience for customers around the world. Specific details on our shipping policies by location can be found below.

If you have any questions or concerns about international orders, please contact us. We would be happy to assist you!

Select Your Location

Canada

Shipping costs to Canada are calculated in tiers based on the order total. Those tiers are as follows:

Order Total (CAD) Shipping Cost (CAD)
$1 - $139.99 $20
$140 and above FREE

Shipments to Canada typically take up to 10 business days to arrive. While most orders will arrive sooner than 10 business days, timing can vary and in rare cases may take longer than expected. We don't currently offer expedited shipping to Canada.

Please note that the status on your tracking number can take some time to change while your package is en route to Canada and going through customs. When checking the status of your delivery using the tracking number, be sure to check on the secondary tracking number provided on the tracking page as well. Most packages get handed over to your local carrier close to the final delivery date.

All Canada orders are delivered duty paid (DDP), meaning that all duties and taxes are collected during the checkout process. This ensures there are no surprise fees when your package arrives, so you can focus on how good you look (and feel) in your new Thursdays!

Canada Returns / Exchanges

You may exchange or return your items as long as:

  • Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
  • Your return request is submitted within 30 days of receiving your original order.

While we are not able to refund duties, taxes, or shipping costs for international orders, it’s important to us that you love your Thursdays, which is why we offer exchanges for a flat fee based on the price of the item you’d like to exchange.

Product Cost (CAD) Exchange Fee (CAD)
$1 - $139.99 $15
$140 - $424.99 $36
$425 and above $57

Please note that customers are responsible for return shipping fees and may be charged additional VAT and/or duties by their local government when sending their items back to our warehouse.

To get started on a return or exchange, please visit our online portal. If you would like to make an exchange, please select Store Credit in the online portal, then send us an email with your order number and tracking information for the package you're sending back to our warehouse. We'll send out your replacement order as soon as possible!

Note: We have partnered with Global-e to improve the shopping experience outside of the US. Due to this partnership, Global-e will be the merchant of record for all international transactions, subject to their Terms & Conditions.

United Kingdom

Shipping costs to the United Kingdom are calculated in tiers based on the order total. Those tiers are as follows:

Order Total (GBP) Shipping Cost (GBP)
£1 - £69.99 £6
£70 and above FREE

Shipments to the UK typically take up to 10 business days to arrive. While most orders will arrive sooner than 10 business days, timing can vary and in rare cases may take longer than expected. We don't currently offer expedited shipping to the UK.

Please note that the status on your tracking number can take some time to change while your package is en route to the UK and going through customs. When checking the status of your delivery using the tracking number, be sure to check on the secondary tracking number provided on the tracking page as well. Most packages get handed over to your local carrier close to the final delivery date.

In the UK, all applicable duties & taxes are included in the product price. This ensures there are no surprise fees when your package arrives, so you can focus on how good you look (and feel) in your new Thursdays!

United Kingdom Returns / Exchanges

You may exchange or return your items as long as:

  • Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
  • Your return request is submitted within 30 days of receiving your original order.

While we are not able to refund duties, taxes, or shipping costs for international orders, it’s important to us that you love your Thursdays, which is why we offer exchanges for a flat fee based on the price of the item you’d like to exchange.

Product Cost (GBP) Exchange Fee (GBP)
£1 - £69.99 £10
£70 - £284.99 £24
£285 and above £38

Please note that customers are responsible for return shipping fees and may be charged additional VAT and/or duties by their local government when sending their items back to our warehouse.

To get started on a return or exchange, please visit our online portal. If you would like to make an exchange, please select Store Credit in the online portal, then send us an email with your order number and tracking information for the package you're sending back to our warehouse. We'll send out your replacement order as soon as possible!

Note: We have partnered with Global-e to improve the shopping experience outside of the US. Due to this partnership, Global-e will be the merchant of record for all international transactions, subject to their Terms & Conditions.

Germany

Shipping costs to Germany are calculated in tiers based on the order total. Those tiers are as follows:

Order Total (EUR) Shipping Cost (EUR)
€1 - €269.99 €14
€270 - €459.99 €27
€460 and above €36

Shipments to Germany typically take up to 10 business days to arrive. While most orders will arrive sooner than 10 business days, timing can vary and in rare cases may take longer than expected. We don't currently offer expedited shipping to Germany.

Please note that the status on your tracking number can take some time to change while your package is en route to Germany and going through customs. When checking the status of your delivery using the tracking number, be sure to check on the secondary tracking number provided on the tracking page as well. Most packages get handed over to your local carrier close to the final delivery date.

In Germany, all applicable duties & taxes are included in the product price. This ensures there are no surprise fees when your package arrives, so you can focus on how good you look (and feel) in your new Thursdays!

Germany Returns / Exchanges

You may exchange or return your items as long as:

  • Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
  • Your return request is submitted within 30 days of receiving your original order.

While we are not able to refund duties, taxes, or shipping costs for international orders, it’s important to us that you love your Thursdays, which is why we offer exchanges for a flat fee based on the price of the item you’d like to exchange.

Product Cost (EUR) Exchange Fee (EUR)
€1 - €109.99 €11
€110 - €329.99 €28
€330 and above €44

Please note that customers are responsible for return shipping fees and may be charged additional VAT and/or duties by their local government when sending their items back to our warehouse.

To get started on a return or exchange, please visit our online portal. If you would like to make an exchange, please select Store Credit in the online portal, then send us an email with your order number and tracking information for the package you're sending back to our warehouse. We'll send out your replacement order as soon as possible!

Note: We have partnered with Global-e to improve the shopping experience outside of the US. Due to this partnership, Global-e will be the merchant of record for all international transactions, subject to their Terms & Conditions.

Australia

Shipping costs to Australia are calculated in tiers based on the order total. Those tiers are as follows:

Order Total (AUD) Shipping Cost (AUD)
$1 - $149.99 $26
$150 - $439.99 $44
$440 - $749.99 $110
$750 and above $130

Shipments to Australia typically take up to 10 business days to arrive. While most orders will arrive sooner than 10 business days, timing can vary and in rare cases may take longer than expected. We don't currently offer expedited shipping to Australia.

Please note that the status on your tracking number can take some time to change while your package is en route to Australia and going through customs. When checking the status of your delivery using the tracking number, be sure to check on the secondary tracking number provided on the tracking page as well. Most packages get handed over to your local carrier close to the final delivery date.

In Australia, all applicable duties & taxes are included in the product price. This ensures there are no surprise fees when your package arrives, so you can focus on how good you look (and feel) in your new Thursdays!

Australia Returns / Exchanges

You may exchange or return your items as long as:

  • Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
  • Your return request is submitted within 30 days of receiving your original order.

While we are not able to refund duties, taxes, or shipping costs for international orders, it’s important to us that you love your Thursdays, which is why we offer exchanges for a flat fee based on the price of the item you’d like to exchange.

Product Cost (AUD) Exchange Fee (AUD)
$1 - $154.99 $16
$155 - $469.99 $40
$470 and above $63

Please note that customers are responsible for return shipping fees and may be charged additional VAT and/or duties by their local government when sending their items back to our warehouse.

To get started on a return or exchange, please visit our online portal. If you would like to make an exchange, please select Store Credit in the online portal, then send us an email with your order number and tracking information for the package you're sending back to our warehouse. We'll send out your replacement order as soon as possible!

Note: We have partnered with Global-e to improve the shopping experience outside of the US. Due to this partnership, Global-e will be the merchant of record for all international transactions, subject to their Terms & Conditions.

Rest of World (Non-Contiguous U.S.)

The cost for international orders, including shipping rates and applicable duties and taxes, varies by country and is calculated at checkout. If duties and taxes are collected, a message will confirm this in the checkout process.

For orders where duties and taxes are not collected in the checkout process, these charges will be paid by the customer upon delivery. Orders denied by the customer will be shipped back to the seller and will be subject to a USD$15 restocking fee.

International shipments typically take up to 10-15 business days to arrive, but may take longer due to local market conditions. We don't currently offer expedited shipping internationally.

Please note that the status on your tracking number can take some time to change while your package is en route to your destination country and going through customs. When checking the status of your delivery using the tracking number, be sure to check on the secondary tracking number provided on the tracking page as well. Most packages get handed over to your local carrier close to the final delivery date.

We do not offer shipping to every country. If we don't currently ship to your country, send us an email and we'll do our best to get you a pair.

International (Non-Contiguous US) Returns / Exchanges

You may exchange or return your items as long as:

  • Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
  • Your return request is submitted within 30 days of receiving your original order.

While we are not able to refund duties, taxes, or shipping costs for international orders, it’s important to us that you love your Thursdays, which is why we offer exchanges for a flat fee based on the price of the item you’d like to exchange.

Product Cost (USD) Exchange Fee (USD)
$1 - $99.99 $10
$100 - $299.99 $25
$300 and above $40

Please note that customers are responsible for return shipping fees and may be charged additional VAT and/or duties by their local government when sending their items back to our warehouse.

To get started on a return or exchange, please visit our online portal. If you would like to make an exchange, please select Store Credit in the online portal, then send us an email with your order number and tracking information for the package you're sending back to our warehouse. We'll send out your replacement order as soon as possible!

Note: We have partnered with Global-e to improve the shopping experience outside of the US. Due to this partnership, Global-e will be the merchant of record for all international transactions, subject to their Terms & Conditions.

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