We love our growing community! As of this year, Thursday Boots have been shipped to more than 100 countries around the world and we couldn’t be happier to know that our products are being enjoyed by such a diverse group of people. We truly couldn’t do this without you!
Shipping To Canada
Shipping costs to Canada are calculated in tiers based on the order total. Those tiers are as follows:
| Order Total (CAD) | Shipping Cost (CAD) |
|---|---|
| $1 - $139.99 | At rate |
| $140 and above | FREE |
Shipments to Canada typically take up to 10 business days to arrive. While most orders will arrive sooner than 10 business days, timing can vary and in rare cases may take longer than expected. We don't currently offer expedited shipping to Canada.
Please note that the status on your tracking number can take some time to change while your package is en route to Canada and going through customs. When checking the status of your delivery using the tracking number, be sure to check on the secondary tracking number provided on the tracking page as well. Most packages get handed over to your local carrier close to the final delivery date.
All Canada orders are delivered duty paid (DDP), meaning that all duties and taxes are collected during the checkout process. This ensures there are no surprise fees when your package arrives, so you can focus on how good you look (and feel) in your new Thursdays!
Canada Returns / Exchanges
You may exchange or return your items as long as:
While we are not able to refund duties, taxes, or shipping costs for international orders, it’s important to us that you love your Thursdays, which is why we offer exchanges for a flat fee based on the price of the item you’d like to exchange.
Please note that customers are responsible for return shipping fees and may be charged additional VAT, tariffs, and/or duties by their local government when sending their items back to our warehouse.
To get started on a return or exchange, please visit our online portal. If you would like to make an exchange, please select Store Credit in the online portal, then send us an email with your order number and tracking information for the package you're sending back to our warehouse. We'll send out your replacement order as soon as possible!
Note: We have partnered with Global-e to improve the shopping experience outside of the US. Due to this partnership, Global-e will be the merchant of record for all international transactions, subject to their Terms & Conditions.